Valari Paris' Promises and Returns
Valari Paris 100-Day Guarantee & Return Policy
At Valari Paris, we want you to love your results. That’s why every purchase is backed by our 100-Day Guarantee.
Try It. Love It. Or It’s On Us.
If you’re not seeing smoother, more radiant skin — or if our product simply isn’t the right fit — just reach out within 100 days of receiving your order, and we’ll make it right.
Returns & Refunds
To qualify for a return:
- You must request a return within 100 days of receiving your order.
- Your item must be in its original condition or lightly used (we want you to try it!).
- You must provide proof of purchase (order number or confirmation email).
Note: To help us improve, we may ask for a brief explanation or a photo before authorizing your return.
How Do Returns Work?
- Email us with your order number and reason for return.
- If eligible, we’ll send you return instructions.
- You may be asked to ship the item back to our return address.
- Once received, your refund will be processed to your original payment method.
Refunds typically appear within 5–10 business days of processing.
Do You Cover Return Shipping?
We do not currently offer prepaid return labels. Return shipping is the responsibility of the customer. However, we’re working on adding prepaid return options in the future to make this even easier.
Important Notes
- Shipping fees (if any) are non-refundable.
- We are not responsible for items returned without authorization.
- Refunds are only issued once the item is received and inspected.
- Final sale items and used products returned outside the 100-day window are not eligible for refund.
Damaged or Defective Items
If your item arrives damaged or defective, email us within 7 days of delivery and we’ll replace it free of charge.
Questions?
Our support team is here to help. Just email us at support@valariparis.com, and we’ll take care of you.